ReachRx
Customized “Back – End” Specialty Pharmacy Services
ReachRx was developed by ASPN to provide an out-sourced solution for customized “Back-End” SP patient management services including: Prior authorization, reimbursement, patient compliance & monitoring support and other patient support services for our industry partners.
Through individualized, coordinated communication pathways, ReachRx acts as a liaison to manufacturers and member pharmacies to provide a comprehensive solution for call-center support, patient outreach, therapy management and other services essential to enhance overall patient outcomes.

Reach Rx - Patient Outreach Program
- Prior-Authorization Services
ReachRx can help ensure optimal patient eligibility and prescriber satisfaction by expertly processing prior-authorizations on a timely basis.
- Reimbursement Services & Co-Payment Assistance
ReachRx can perform benefit verification as well as facilitate co-payment assistance for manufacturer sponsored financial assistance programs and other available compassionate care sources. ReachRx can act as a single point of contact for manufacturer partners to better manage co-pay card utilization, coupons or other assistance services.
- Compliance Calls & Monitoring
ReachRx can help build patient loyalty and increase patient refill rates through individualized monthly patient compliance calls, late-to-fill calls, or other communications as required by the therapy.
- Patient Support Services
ReachRx works collaboratively with industry partners regarding both Clinical and Non-Clinical Support and Patient Education/Training for specific therapeutic areas as required by specific contract requirements. Other services provided may also include:
- 24/7 “On-Call” Pharmacist Support
- Disease State Management Support Materials
For more information, please contact ASPN today.